We built The Grudge App on one principle — what you record stays private. Here is exactly what that means, legally and in plain language.
The Grudge App ("we," "us," or "our") is operated by Grudge App. We provide a private personal journaling and incident-tracking application for iOS and Android ("the App"). Our contact email is grudgeapp@grudgeapp.scrubbb.com.
This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you use the App or visit our website. By using the App, you agree to the practices described here.
We do not use your data to train machine-learning models, build advertising profiles, or sell to data brokers.
All records are written to your device's local storage first. Cloud sync is a secondary layer — the App is fully functional offline.
When you enable cloud backup, your data is transmitted over TLS 1.2+ to our Supabase database hosted on AWS (us-west-2). Media files are stored in Cloudflare R2. Access is governed by Row-Level Security policies — no other user can read your records.
Your app lock PIN and security-question answer are stored exclusively in iOS Keychain / Android Keystore on your device using expo-secure-store. This data never leaves your device. If you lose your device without setting a recovery answer, the PIN cannot be recovered — by design.
Media files uploaded to cloud storage use unique, user-scoped paths and are accessed only via short-lived pre-signed URLs generated by server-side Edge Functions. These URLs expire quickly — no public links exist.
In the event of a confirmed data breach that materially affects your personal data, we will notify affected users within 72 hours of becoming aware of the incident, in compliance with applicable data protection law.
We share your data only with the following sub-processors, to the minimum extent required to operate the App:
We do not sell, rent, or license your personal information to any third party for commercial purposes. We do not use advertising SDKs or analytics platforms that track you across apps.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, email grudgeapp@grudgeapp.scrubbb.com. We will respond within 30 days.
The App is not directed at children under the age of 17. We do not knowingly collect personal information from minors. If we become aware that a user under 17 has provided us personal data, we will delete it promptly. If you believe a minor has registered, please contact us at grudgeapp@grudgeapp.scrubbb.com.
Our infrastructure is hosted in the United States (AWS us-west-2 and Cloudflare's global network). If you are located outside the United States, your data is transferred to the US under appropriate safeguards including Standard Contractual Clauses where required by applicable law (e.g., GDPR).
California residents have additional rights under the California Consumer Privacy Act. We do not sell personal information. You may request disclosure, deletion, or correction of your data by contacting us at grudgeapp@grudgeapp.scrubbb.com. We will not discriminate against you for exercising these rights.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy in the App and sending an email to your registered address at least 14 days before the changes take effect. Continued use of the App after that date constitutes acceptance.
For all privacy-related queries: grudgeapp@grudgeapp.scrubbb.com
By downloading, installing, or using The Grudge App ("App"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any additional guidelines we publish. If you do not agree, do not use the App.
These Terms constitute a legally binding agreement between you and Grudge App ("Company," "we," "us," or "our").
You are responsible for maintaining the confidentiality of your credentials (email, password, PIN). You agree to notify us immediately at grudgeapp@grudgeapp.scrubbb.com if you suspect unauthorised access to your account. We are not liable for any loss resulting from unauthorised use of your account.
You agree to provide accurate, current, and complete information when registering and to update it as necessary.
You may delete your account at any time using the "Clear All Data" function in the App. This permanently and irreversibly deletes all your data from our systems.
The App offers a free tier with core functionality. Features marked as "Premium" require an active paid subscription.
Premium subscriptions are offered on a monthly or annual basis. Pricing is displayed in the App prior to purchase. All payments are processed by Apple Inc. through the App Store. We do not directly handle payment card information.
Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You can manage and cancel your subscription through your Apple ID account settings or through the App's subscription management screen.
All purchases are subject to Apple's refund policy. We do not control or process refunds. To request a refund, visit reportaproblem.apple.com.
We reserve the right to change subscription prices with 30 days' notice. Price changes will not affect your current billing period.
You agree to use the App only for lawful purposes. You agree NOT to:
You retain full ownership of all content you create in the App ("Your Content"). We claim no intellectual property rights over your notes, records, photos, videos, or voice memos.
By storing content on our cloud infrastructure, you grant us a limited, non-exclusive, royalty-free license solely to store, transmit, and return that content to you for the purpose of providing the App's services. This license terminates when you delete the content or close your account.
You are solely responsible for Your Content and the consequences of sharing it. You represent that you have all necessary rights to the content you store in the App and that it does not violate any law or third-party rights.
The "Share Stats" feature generates an image of your statistics. You are responsible for the content of anything you share publicly. Do not share information about identifiable third parties without their consent.
The App, including its design, graphics, user interface, logos, and source code, is owned by Grudge App and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written permission.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the App will be uninterrupted, error-free, or that data will never be lost. We strongly recommend you maintain independent backups of any important information.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GRUDGE APP, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, ARISING FROM YOUR USE OF THE APP.
OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR USD $50, WHICHEVER IS GREATER.
You agree to defend, indemnify, and hold harmless Grudge App and its affiliates from any claims, damages, obligations, losses, liabilities, costs, and expenses (including legal fees) arising from: (a) your use of the App; (b) Your Content; (c) your breach of these Terms; or (d) your violation of any third-party rights.
The App integrates with third-party services (Apple App Store, RevenueCat, Supabase, Cloudflare R2). Your use of those services is governed by their respective terms and privacy policies. We are not responsible for the practices of third-party services.
The App is distributed through the Apple App Store. Apple is not a party to these Terms and is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App.
We reserve the right to suspend or terminate your access to the App immediately, without prior notice, if we determine that you have violated these Terms, engaged in fraudulent activity, or if required to do so by law. Provisions that by their nature should survive termination (including ownership, disclaimers, and limitations of liability) will survive.
These Terms are governed by and construed in accordance with applicable law. Any disputes that cannot be resolved informally shall be submitted to binding arbitration, except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property violations.
Before initiating any formal proceeding, you agree to contact us at grudgeapp@grudgeapp.scrubbb.com to attempt good-faith resolution.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Grudge App regarding the App and supersede all prior agreements.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email and in-App notification at least 14 days in advance. Your continued use of the App after the effective date constitutes acceptance.
For all legal and support inquiries: grudgeapp@grudgeapp.scrubbb.com
Privacy inquiries, data requests, legal matters, or general support — one address handles it all. We aim to respond within 5 business days.
grudgeapp@grudgeapp.scrubbb.comWe take every message seriously. Your privacy is our priority.